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MyBeatz support

How can we help?

Tell us what you need. Our team will review your message and reply by email as quickly as possible.

Send a message

Reply within 24–48 hours

Monday to Friday, excluding holidays.

Contact form

Tell us everything.

The more context you provide, the faster we can give you a useful answer.

For a bug, include the steps, your device and a screenshot if possible.0/4000

By sending this form, you agree that we may reply to you by email.

Before sending

A few details will help us process your request without unnecessary follow-up.

  • For billing, include your account email or invoice reference.
  • For a bug, explain what happened and what you expected.
  • Mention your device, browser or app version.
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Your message is used only to process your support request.

Other ways to reach us

Choose the channel that suits your request.

Email

contact@mybeatz.ai

Best for account and billing questions.

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@mybeatz_ai

For quick questions and MyBeatz news.

Help center

Browse the FAQ

Find immediate answers to common questions.

Frequently asked questions

Can I request a refund?

Each request is reviewed based on the plan, usage and circumstances. Send us your account email.

What should I send for a bug?

Add the steps to reproduce it, your device and browser, plus a screenshot or video if possible.

Can I suggest a feature?

Yes. Explain the result you want to achieve so we can evaluate it for the roadmap.

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