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MyBeatz support

How can we help?

Tell us what you need. Our team will review your message and reply by email as quickly as possible.

Send a message

Reply within 24–48 hours

Monday to Friday, excluding holidays.

Contact form

Tell us everything.

The more context you provide, the faster we can give you a useful answer.

For a bug, include the steps, your device and a screenshot if possible.0/4000

By sending this form, you agree that we may reply to you by email.

Before sending

A few details will help us process your request without unnecessary follow-up.

  • For billing, include your account email or invoice reference.
  • For a bug, explain what happened and what you expected.
  • Mention your device, browser or app version.
Your information stays private

Your message is used only to process your support request.

Other ways to reach us

Choose the channel that suits your request.

Email

contact@mybeatz.ai

Best for account and billing questions.

X (Twitter)

@mybeatz_ai

For quick questions and MyBeatz news.

Help center

Browse the FAQ

Find immediate answers to common questions.

Frequently asked questions

Can I request a refund?

Each request is reviewed based on the plan, usage and circumstances. Send us your account email.

What should I send for a bug?

Add the steps to reproduce it, your device and browser, plus a screenshot or video if possible.

Can I suggest a feature?

Yes. Explain the result you want to achieve so we can evaluate it for the roadmap.

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