Support & partnerships
Contact MYBEATZ
Need help, found a bug, or want to partner? Send a message and we’ll get back to you.
Before you send
The more details you include, the faster we can help.
- Your account email (if any)
- Steps to reproduce (for bugs)
- Device + browser / OS version
Tip
For partnership requests, include your audience size and a short proposal.
Other ways to reach us
Use whichever is easiest for you.
Send a message
We usually respond within 24–48 hours (weekdays).
Billing: include your invoice ID or the email used at checkout.
Bug report: add steps, expected result, and screenshots if possible.
FAQ
Do you offer refunds?
Depends on the plan and usage. Send us your account email and we’ll check your case.
I found a bug — what should I include?
A short video/screenshot, your device + browser, and the steps to reproduce.
Can I request a feature?
Yes. Tell us what you want to achieve, and we’ll consider it for the roadmap.